Frequently Asked Questions

Our Holographic Card Sleeves and Holographic Perfect Fits are standard size (66mm × 91mm) and are designed for trading card games that use standard-size cards, including Magic: The Gathering, Pokémon, Digimon, Lorcana, One Piece, Flesh & Blood, Metazoo, Dragon Ball Super TCG (DBS), Force of Will, Star Wars Unlimited, Shadowverse: Evolve, Weiß Schwarz, Godzilla, hololive, UniVersus / Riftbound, Sorcery: Contested Realm, Grand Archive, and more!

Our Japanese-size Matte Card Sleeves are designed for smaller-format cards (59mm × 86mm), such as Yu-Gi-Oh!

Please check your card dimensions before purchasing to ensure proper fit.

Our sleeves are designed for smooth, consistent shuffling with strong durability for regular play.

Both our standard-size Matte Card Sleeves and Japanese-size Matte Card Sleeves are engineered to reduce clumping and provide controlled glide while maintaining structure.

As with any sleeves, proper handling and consistent shuffling technique will help maximize longevity.

Our Standard and Japanese-size non-holographic Matte Card Sleeves are fully compliant with tournament requirements and are widely used in competitive play.

Holographic Card Sleeves and Holographic Perfect Fits are accepted at many local and regional events. However, tournament policies may vary at higher-level competitive events. We recommend confirming with event staff or judges prior to play if you are participating in a strictly regulated tournament.

Tournament sleeve policies are determined by the event organizer.

Perfect Fit sleeves are inner sleeves designed to fit snugly around your card before being placed inside a standard-size outer sleeve.

To use them, insert your card into the Perfect Fit sleeve first, then place the sleeved card into your standard-size sleeve. This creates a double-sleeved setup for added protection against dust, moisture, and edge wear.

Our Holographic Perfect Fits are generally compatible with most standard-size outer sleeves across brands.

We’re always interested in connecting with players who align with our brand and want to represent Prismatic Defender® at events.

If you’re interested in sponsorship, please complete the application form here. Be as detailed as possible about your tournament experience, community involvement, and upcoming events.

We review all submissions carefully and will reach out if there’s a good fit.

If you’re interested in carrying Prismatic Defender® products, please complete the wholesale inquiry form here or visit the “Distributors” link at the bottom of our website to request pricing.

Once we receive your submission, we will review your information and follow up with our wholesale pricing and onboarding details.

We restock popular products regularly, though timelines may vary depending on demand and production schedules.

If a specific item is out of stock, we recommend signing up for restock notifications on the product page.

You can also contact us if you’d like an update on a particular item.

If there’s something you’d like to see that we don’t currently offer, we’d love to hear your suggestions!

If you need to cancel your order, please contact us immediately at info@prismaticdefender.com or through our contact form here.

Orders can only be canceled if they have not yet been processed or shipped. Once an order has been fulfilled or handed off to the carrier, it cannot be canceled.

If your order has already shipped, you may refer to our refund policy below for next steps.

Your 15% discount code is sent automatically shortly after subscribing to our newsletter.

If you don’t see it, check your spam or promotions folder. If it hasn’t arrived within 10 minutes, contact us and we’ll be happy to help.

To ensure future emails reach your inbox, please consider marking our message as “Not Spam” or adding us to your contacts.

Except for free shipping discounts, only one discount code may be used per order. Your order may be canceled if two stacking discounts are used.

We offer a 30-day return window from the date your order is delivered.

To be eligible for a return, items must be unused and in their original packaging. Please inspect your order upon delivery and contact us promptly if your item is defective, damaged, or incorrect.

To initiate a return, email info@prismaticdefender.com and include your order number. Returns must be approved before being sent back. Items returned without prior authorization will not be accepted.

Return shipping costs are the responsibility of the customer unless the item received is defective or incorrect.

Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be issued to your original payment method. Please allow 3-5 business days for inspection and processing. Additional time may be required for your bank or credit card provider to post the refund.

Bulk or wholesale pricing is available for stores and large orders. Please visit our Wholesale page to make an inquiry.

We cannot guarantee item changes once an order has been placed due to fast fulfillment times. Let us know ASAP and we'll make it happen if possible.

Fit may vary depending on deck box brand and double-sleeving setup.

Except for our toploaders, all sleeves are PVC-free and acid-free. Our toploaders are only acid-free.